This paper addresses those industries that deal with vast field force. The paper discusses in detail the challenges that the pharma industry is prone to in managing a field force and increasing their productivity levels. Managing a field force is especially a Hercules task, as it involves more of eliminating or reducing paperwork, standardized reporting and analysis for better productivity. With the new dynamic market, the pharma industry strives to stay focused on the profitability and revenue growth, as new competitive threats evolve continuously bringing in massive changes to the way business is done. Every industry is prone to this challenge of sustaining their market share before their competitor soars through.
Ffes, the best field force automation comes in handy with the most user-friendly environment. This is a one-stop solution to enhance the productivity of your field force.
Is your productivity levels on the rise?
Well, this is a big question for every infrastructure companies, including telecommunications, pharmaceuticals, and other utilities. There are varying challenges that these industries go through in the constantly changing world. Changes are in varied forms, such as technology, regulations, market conditions, and so on. Given all such speculations in changes, it becomes highly critical to evaluate the productivity curve in every business and determine how much more and what more to do.
Let us have a deeper look at pharmaceutical companies. How they manage their field force? Such companies need to get smarter day-by-day to adopt to the current changes and sustain in the global market. Self-innovation and optimization is the need of the hour to get along globally.
Pharma industry deals with vast number of field force. It might not be feasible to manage these resources effectively with high productivity without a smart automation in place. There should be a well-defined coordination between the service business and the set objectives to ensure the right field crew, with the right skills, get to the right place at the right time. Optimizing the field resource and their field routes and reducing idle time contributes to the overall productivity. There are several other factors that affect the productivity levels. Nevertheless, these pain-points determine the core productivity of the field force.
Ffes sets to address these challenges with its myriad of capabilities. Let us unleash the direct business benefits such automation can yield.
Improve productivity and customer service
Every business strives to give the best to their customers; this is the ultimate goal. Now, what makes up to better customer service. Organizational resources, well the field force in our case, contributes to the productivity, which in-turn addresses the customer service. Equip your field force with the best tools and infrastructure to handle their visits and customer calls. Enhance the tour plan and the sales strategy to optimize your field force and extend a duty of care to your teams. Extracting the best business behaviors from the mobile workforce is highly critical to establish business standards. Ffes is unique in honoring this need, equipped with a customized calendar facilitating easy recording of monthly tour plans.
Automating work schedules, tour plans, customer visits, reporting, expense recording, and doctor visits, ensures that you mobile workforce is utilized effectively and efficiently. In the sense, the resources and their skills fit in well. Reporting and analysis of all inventories reduces duplication of jobs and eliminates waste of time. Ffes is adorned with enhanced features that set to simplify these critical tasks to support the cause for efficiency.
Scheduled travelling and reporting eliminates unnecessary visits or tour, helps track all assets and travel equipments. You are equipped with a better inventory management. With this information, you can eliminate duplication of costs and reduce unnecessary expenses. Equipped with powerful reporting capabilities, Ffes empowers your organization to extract the actual of all inventories, resources, and activities. All the while, providing a wide visibility on the costs involved and space for reduction and elimination.
Complexity in the form of handling numerous tasks and utilizing the field force to their full capabilities poses as a major hurdle. Ffes, with its daily call reporting feature inspired by the business objectives and easily customizable to business needs serves as an effective tracker to monitor the day-to-day tasks of the workforce. Thereby, reducing the complexity in unleashing the skill sets of the entire workforce.
Better Information Network
An automated model introduces a good communication platform between the workforce and the organization . Product launches and changes are instantly broadcasted to the field force. With improved information network, the workforce becomes highly capable of completing the assigned tasks efficiently and address customer issues instantaneously. This contributes to customer satisfaction, which in-turn increases the business network. Ffes featured with a powerful instant messaging mechanism to help coordinate effectively within the team and the organization.
Automation means less paperwork, more accurate data and better inventory management. It allows the workforce to spend more time on their tasks. Ffes designed with a portable and easily customizable reporting model to empower organizations with accuracy in data and seamless data sharing.
Sales Statistics - Provides with the best user experience featuring a unique user-friendly model allowing the field force to automatically generate primary and secondary sales calculations. Facilitates managers and administrators to combine and generate instant stock and sales reports.
Sample and Gift Management - Facilitates the logistics team to effectively allocate and distribute samples & gifts. Ensures decrease in paper work & administrative costs. Serves as an effective tracking model to ensure complete utilization of samples and gifts, easing the distribution to doctors and chemists.
Easy Doctor Visits - A powerful tracker to monitor the visits to Doctors. Enables recording of number of visits and samples provided to Doctors, all the while enabling categorization of doctors based on their specialty. This feature also serves as a reminder for the Birthdays and Anniversaries of the Doctors.
Instant Messaging & Powerful Reporting - Instant messaging mechanism to collaborate and coordinate within the team. Powerful reporting empowers the HQ to generate various sales, daily activities, and status reports.
Mobile & Tablet App - Enables business on the move with mobile and tablet applications, ensuring access to data from any mobile device and from any location.
Take your field force to the next level through automation. You do not need a coveted model for automating your workforce tasks, but a sleek model coupled with powerful features to empower your field force and their execution. If you look at the economic impact of such automation, they demonstrate reduced lead times, increased efficiency of field force, enhanced quality of the execution model. Current field force are becoming increasingly mobile and spread globally. Manually operating wide geographical areas are time consuming. Operational efficiency is one major milestone for every industry. Given this, automating your field force might prove to be highly profitable driven towards the main business objective of a good ROI.