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- Resources - FAQs
Frequently Asked Questions
1. Why FFES?
:: Ease of data entry for field force with just a click
:: Increased field force efficiency and cost effective
:: Reduced paper work and instant MIS Reports
2. What are the Features available in FFES?
:: User friendly interface
:: DCR Management
:: TP Management
:: Auto-generation of expense during DCR submittal
:: Party-specific secondary sales management
:: Analysis of Doctors and chemists calls
:: No website and server required
3. How do I contact FFES Support?
:: If you need our help, you can use the support link at our website or you can also email to us directly at
:: We operate from 9 a.m. to 6 p.m., Monday to Saturday IST.
:: We offer uncompromising support; for instant support email to our support team after logging in to the customer portal and raising a trouble ticket.
4. Are the reports customizable?
Yes, all reports can be customized to your needs. There are several reports developed in the intention of satisfying clients business needs.
5. Can I run FFES on any mobile device?
Yes, you can run FFES on Android, Apple IOS and Windows devices. We have tested the Mobile App framework on Android as of now.
6. Does FFES offer training and manuals for reference?
Yes, we provide end-user training and user manual for product reference.
7. Does FFES support multiple division ?
Yes, FFES supports multiple division concept.