Frequently Asked Questions

General Questions

  • 1. Why FFES?
    • :: Ease of data entry for field force with just a click
    • :: Increased field force efficiency and cost effective
    • :: Reduced paper work and instant MIS Reports
  • 2. What are the Features available in FFES?
    • :: User friendly interface
    • :: DCR Management
    • :: TP Management
    • :: Auto-generation of expense during DCR submittal
    • :: Party-specific secondary sales management
    • :: Analysis of Doctors and chemists calls
    • :: No website and server required
  • 3. How do I contact FFES Support?
    • :: If you need our help, you can use the support link at our website or you can also email to us directly at support@ffes.in
    • :: We operate from 9 a.m. to 6 p.m., Monday to Saturday IST.
    • :: We offer uncompromising support; for instant support email to our support team after logging in to the customer portal and raising a trouble ticket.
  • 4. Are the reports customizable?
    Yes, all reports can be customized to your needs. There are several reports developed in the intention of satisfying clients business needs.
  • 5. Can I run FFES on any mobile device?
    Yes, you can run FFES on Android, Apple IOS and Windows devices. We have tested the Mobile App framework on Android as of now.
  • 6. Does FFES offer training and manuals for reference?
    Yes, we provide end-user training and user manual for product reference.
  • 7. Does FFES support multiple division ?
    Yes, FFES supports multiple division concept.